Help & FAQs

Answers to common questions. Can't find what you need? Contact support.

• Taking a product tour
  How to launch the guided dashboard walkthrough at any time.
• How billing works
  Subscriptions, checkout, invoices, and managing your payment method.
• Upgrading or changing your plan
  How to move to a different plan and what happens to your billing.
• Customizing your branding
  Add your own logo and accent colour to your workspace.
• Setting up a custom domain
  Point your own domain at your workspace, if your plan allows it.
• Managing your API keys
  Create, copy, and revoke the keys that authenticate your requests.
• Setting up webhooks
  Get notified at your own endpoint when events happen in your account.
• Bringing your own AI key
  Add your own LLM provider key so AI features run on your account.
• Referring friends
  Share your referral link and track the people you invite.
• Securing your account
  Protect your account with multi-factor authentication and step-up checks.
• Managing your notifications
  Choose which updates you receive and how.
• Contacting support
  How to reach our team when you need a hand.
• Requesting a feature
  Suggest an idea and vote on what we build next.
• Following the product roadmap
  See what is planned, in progress, and recently shipped.
• Joining the waitlist
  How the waitlist works and what to expect after you sign up.
• Inviting your family
  Add another parent or carer to your account and manage who has a seat.
• Roles and permissions
  Control what each family member can see and change with roles.
• Getting started
  A quick tour of your new account and the first things to set up.
• Completing your profile
  Set your name, timezone, and date format so the app matches how you work.
• Understanding your plan limits
  What seats, daily limits, and per-plan features mean for your account.