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Help & FAQs

Answers to common questions. Can't find what you need? Contact support.

  • Taking a product tour
    How to launch the guided dashboard walkthrough at any time.
  • How billing works
    Subscriptions, checkout, invoices, and managing your payment method.
  • Upgrading or changing your plan
    How to move to a different plan and what happens to your billing.
  • Customizing your branding
    Add your own logo and accent colour to your workspace.
  • Setting up a custom domain
    Point your own domain at your workspace, if your plan allows it.
  • Managing your API keys
    Create, copy, and revoke the keys that authenticate your requests.
  • Setting up webhooks
    Get notified at your own endpoint when events happen in your account.
  • Bringing your own AI key
    Add your own LLM provider key so AI features run on your account.
  • Referring friends
    Share your referral link and track the people you invite.
  • Securing your account
    Protect your account with multi-factor authentication and step-up checks.
  • Managing your notifications
    Choose which updates you receive and how.
  • Contacting support
    How to reach our team when you need a hand.
  • Requesting a feature
    Suggest an idea and vote on what we build next.
  • Following the product roadmap
    See what is planned, in progress, and recently shipped.
  • Joining the waitlist
    How the waitlist works and what to expect after you sign up.
  • Inviting your family
    Add another parent or carer to your account and manage who has a seat.
  • Roles and permissions
    Control what each family member can see and change with roles.
  • Getting started
    A quick tour of your new account and the first things to set up.
  • Completing your profile
    Set your name, timezone, and date format so the app matches how you work.
  • Understanding your plan limits
    What seats, daily limits, and per-plan features mean for your account.
    • PebbleYard

    A reading-first learning app for ages 5 to 11, where you build the topics.

    • Private by default: aliases, opt-in boards
    • Child-safety statement and safeguarding policy
    • No ads, ever
    Educational App Store Certified 2026

    Product

    • The app (coming soon)
    • Why PebbleYard
    • How it works
    • Features
    • Topics
    • Pricing
    • Changelog
    • Roadmap

    For schools

    • For schools & centres
    • Try the demo
    • Pricing enquiry
    • OSHC signup
    • B2B / partner enquiry
    • Data processing

    Company

    • About
    • Blog
    • Brand sheet
    • Contact

    Support

    • Help centre
    • Resources for families
    • Contact support
    • Feature requests
    • Status

    Legal

    • Privacy policy
    • Terms
    • Child data & safeguarding
    • Cookie choices

    Guides

    • Kumon fees
    • Mathletics cost
    • ABC Mathseeds cost
    • IXL cost
    • AdaptedMind cost
    • Apps for several children
    • Reading Eggs alternatives
    • Best learning apps
    • Homeschool apps
    • PebbleYard vs Kumon
    • PebbleYard vs Mathletics
    • PebbleYard vs IXL
    • PebbleYard vs Reading Eggs
    • PebbleYard vs AdaptedMind

    PebbleYard acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we work, learn and build. We recognise their continuing connection to Country, culture and community, and pay our respects to Elders past, present and those emerging as tomorrow's leaders.

    © 2026 PebbleYard. All rights reserved.

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    Why usHow it worksFeaturesAppPricingBlogAboutContactFree ToolsFor SchoolsLog inStart free trial