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Contacting support

Updated 11/Aug/2026

Get in touch

If you cannot find the answer in these help articles, our team is happy to help.

Ways to reach us

  • Support page - visit the Support page on our site to send us a message.
  • Help widget - use the floating help launcher to search articles and, if you still need help, send your question straight through.

Help us help you faster

When you contact us, include:

  • What you were trying to do
  • What happened instead
  • Any error message you saw

The more detail you share, the faster we can sort it out.

See also: Requesting a feature.

PebbleYard

A reading-first learning app for ages 5 to 11, where you build the topics.

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    PebbleYard acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we work, learn and build. We recognise their continuing connection to Country, culture and community, and pay our respects to Elders past, present and those emerging as tomorrow's leaders.

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